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Refund Policy

We are print on demand lux sports wear company
that wants to give out a positive message every piece we make is unique bespoke and is printed on demand. So no returns Unless goods are faulty. Companies and individuals that have bought with us have awarded us of excellence in quality brand. Every item is checked and gone through strict checking before shipped.

DAMAGED/DEFECTIVE GOODS

In the event that the product is faulty or defective for whatever reason, please contact us with your name, order number and a detailed explanation of the defect, and where possible, please provide a digital photograph to help us process your query quickly. We will then reply to you as soon as we can and will tell you what to do next. Do not send the product back before we have authorized you to do.

INCORRECT ITEM

If you have received an incorrect item, please ensure you return the goods in their original condition within 14 days of them arriving with you. The returned goods are your responsibility until they are delivered to our returns department. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning. Upon satisfactory receipt of the returned product and confirmation that the item shipped was incorrect, we will refund your postage and either arrange for a replacement to be sent to you or we will refund you the cost of the product.

WRONG SIZE

If the product doesn’t fit you, We wont exchange it for another product as these are bespoke printed on demand products. We do have size charts on our site please check them before ordering. Get in contact with us if you have any further questions.

Please note, all returns must be in an unworn, unused and unlaundered condition including all tags still being on the item.
We reserve the right to refuse any exchange/refund request.

All items returned are done so at the owners’ risk. We do recommend sending all items back tracked for your piece of mind.

Please not we only refund you the garment price not the postage.

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